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One Critical Thing is the Start of Customer Loyalty

One Critical Thing is the Start of Customer Loyalty

by exceptio226dev | Executive Leadership, Quality Control

“Trust is the glue of life. It’s the foundational principle that holds all relationships.” — Stephen Covey Takeout nights had usually been a delight for us, but one night became quite stressful.   After carefully placing the order for the six of us, I drove to town...
How Do You Know If the Team Has Taken Ownership?

How Do You Know If the Team Has Taken Ownership?

by exceptio226dev | Executive Leadership, The Dev Team

THEY KNOW MORE, CARE MORE, DO MORE THAN YOU “The success of a vision is determined by its ownership by both the leader and the people.“   — John C. Maxwell “How do I know if the team has taken ownership of the challenge they have been given?” When I have been asked...
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